The Office of Open Records is relocating!

Beginning November 24, 2025, the OOR’s new mailing address will be:

Pennsylvania Office of Open Records
555 Walnut Street, Suite 605
Harrisburg PA 17101

Starting on November 20, 2025, the OOR will only able to receive postal mail on a limited basis. Accordingly, there may be a slight delay in docketing any appeal or submissions filed via postal mail.  Any appeals will not be prejudiced as to timeliness. Because most OOR staff will be working remotely until at least December 8, 2025, we strongly encourage requesters and agencies to use the appeal portal for appeal submissions and correspondence, and to contact the OOR via phone or email for other matters.

Agencies are also asked to update all website listings, forms, letter templates, and other resources with the OOR’s new mailing address.

OOR’s 2024 Annual Report

The Office of Open Records is proud to present its 2024 Annual Report.  Highlights from report include:

  • 3,227 appeals filed with the OOR, making it another record break year for appeals.
  • Of those appeals, 2,490 appeals involved local agencies and 623 involved state agencies.
  • More than half, or 56.55%, were filed by everyday citizens.
  • Top 10 issues most raised on appeal and addressed by OOR.
  • Ten examples of transparency resulting in public records accessed via the RTKL.
  • Top OOR accomplishments in 2024.
  • 94 mediations to resolve appeals and 47 training sessions conducted across the Commonwealth.

The OOR is required to “annually report on its activities and findings to the Governor and the General Assembly” (Section 1310(a)(9) of the Right-to-Know Law). 

Previous annual reports are available here.

Join Us During Sunshine Week: Getting to Know PA’s Transparency Laws

In honor of Sunshine Week 2025, join us in-person or virtually on March 17 (11 a.m. – 12 p.m.) for a round-up of the major decisions and happenings with Pennsylvania’s Right-to-Know Law and the Sunshine Act. Paula Knudsen Burke, the Pennsylvania-based attorney for the Reporters Committee for Freedom of the Press, will moderate a panel that includes: 

  • Liz Wagenseller, Executive Director of OOR;
  • Melissa Melewsky, Media Law Counsel at the Pennsylvania NewsMedia Association; and
  • Scott Coburn, Counsel and Education Director for the Pennsylvania State Association of Township Supervisors.

Location:
In-person: State Archives, 1681 N. Sixth St.  Harrisburg, PA
Virtual: Microsoft Teams

Reserve your spot today!

CLE will be available for $15/credit hour through PSATS. Forms will be available at the event and CLE recipients will be invoiced.

The event will begin with a short presentation of The Pennsylvania NewsMedia Association’s Advocate of the Year Award.

Pennsylvania Good Government Symposium

Hosted by Pennsylvania’s State Ethics Commission and Office of Open Records

Good government is basic principle, built on the foundation of public trust and the exchange of information between governments and the public they serve.

As a government employee, how can you be a steward of good government? What are your legal obligations? Join the executive directors of the State Ethics Commission and Office of Open Records on March 19th from 10:00 – 12:00 for a virtual training on the Ethics Act and Right-to-Know Law.

Reserve your spot to the training here.

Additional Details

The Ethics Act states that public office is a public trust. Efforts to realize financial gain through public office or employment other than compensation provided by law is a violation of that trust. In this presentation, learn what the Ethics Act is and how the State Ethics Commission enforces it, review some of the most-frequently violated Ethics Act provisions, and discover how to spot a potential problem so you can stay on the right side of the Ethics Act – and out of the newspapers!   The Right-to-Know Law (RTKL) aims to enhance government transparency and accountability by ensuring public access to government records. In Pennsylvania, all government records are presumed public. But what does this really mean? In this presentation, you will gain a comprehensive understanding of the RTKL process from beginning to end. The presentation will also explore various types of exempt information that can be withheld and offer practical tips on how to avoid common pitfalls throughout the process.

OOR Updates the Standard RTKL Request Form and OOR’s RTKL Request Policy

The Office of Open Records has two important updates to share:

1) We have updated the Standard Right-to-Know Law Request Form.  Among other changes, the form is now two pages and includes a required checkbox affirming that the provided name and contact information is accurate and that the requester is a legal resident of the U.S..

2)The policy for requesting OOR Records has been modified and can be reviewed here. Notably, requests to the OOR must be made on either the OOR’s Standard Right-to-Know Law Request Form or by using the OOR’s Online Form.

Exemptions, Explained: 708(b)(3)

Another “Exemptions, Explained” blog post, another security-related exemption. This one, Section 708(b)(3), centers on infrastructure and the legal analysis is provided by Appeals Officer Bandy Jarosz. This exemption is sparingly used, cited in just 301 appeals as of June 10, 2023.  Recently, it is offered as a rationale by agencies in denying access requests for information related to elections, surveillance of state liquor stores, and levee certifications. 

Section 708(b)(3) protects a “record, the disclosure of which creates a reasonable likelihood of endangering the safety or the physical security of a building, public utility, resource, infrastructure, facility or information storage system, which may include:

(i) documents or data relating to computer hardware, source files, software and system networks that could jeopardize computer security by exposing a vulnerability in preventing, protecting against, mitigating or responding to a terrorist act;

(ii) lists of infrastructure, resources and significant special events, including those defined by the Federal Government in the National Infrastructure Protections, which are deemed critical due to their nature and which result from risk analysis; threat assessments; consequences assessments; antiterrorism protective measures and plans; counterterrorism measures and plans; and security and response needs assessments; and

(iii) building plans or infrastructure records that expose or create vulnerability through disclosure of the location, configuration or security of critical systems, including public utility systems, structural elements, technology, communication, electrical, fire suppression, ventilation, water, wastewater, sewage and gas systems.”

As noted in previous posts, security should not be threatened by the release of a record.  Releasing information or records that could lead to the penetration of cyber or physical structures are not intended for public viewing.

Much of the relevant caselaw discusses the burden of proof an agency must satisfy to prove that the exemption applies.

  • An agency must demonstrate a specific threat of endangerment to the safety or physical security of certain structures that is reasonably likely to result from the disclosure of a record.[1]
  • The OOR must “look to the likelihood that disclosure would cause the alleged harm, requiring more than speculation.”[2]

For example, in  Allegheny Cty. Dist. Attorney’s Office v. Wereschagin, 257 A.3d 1280 (Pa. Commw. Ct. 2021), the Commonwealth Court held that the evidence submitted by the agency, taken as a whole, was sufficiently detailed enough to support the agency’s contention that releasing non location system information regarding a camera network system would put the physical security of the safety camera system in the district attorney’s office itself at risk.  The agency argued to the court that the system was currently subject to attacks, which revealed motivation to damage the system.  Id. at 1293.  The Requesters argued that cameras can be hacked without the hackers knowing the specific details of the cameras, so the release of such non location information would not increase the risk of hacking.  Id at 1292, 1298.  The court reasoned that the possibility of harm does not make the evidence speculative and the preponderance of evidence standard does not require absolute certainty.  Id. at 1298.  Thus, the court held the agency met its burden of proving that the infrastructure safety exemption applied.  Id. at 1300. 

Clearly, neither an OOR Appeals Officer nor a judge can be an expert in infrastructure security. Thus, the OOR and courts have wisely opined that they will not second guess the judgement of those more familiar with the security issues.  See Knauss v. Unionville-Chadds Ford Sch. Dist., OOR Dkt. AP 2009-0332, 2009 PA O.O. R.D. LEXIS 238 (holding the OOR would not substitute its judgement with an educator with years of experience regarding critical infrastructure and key resources of public school buildings).


[1] Smith Butz, LLC v. Pa. Dep’t of Envtl. Prot., 161 A.3d 1049, 1062 (Pa. Commw. 2017) (holding that the agency proved the disclosure of records that reflect the location and quantity of radioactive materials would be reasonably likely to jeopardize public security and/or safety, as the agency provided evidence of incidents involving theft or loss of nuclear and radioactive materials worldwide).

[2] California Borough v. Rothey, 185 A.3d 456, 468 (Pa. Commw. Ct. 2018) (holding that the existence of blind spots in a holding cell do not cause endangerment of safety and security when there was no explanation provided by the agency as to how the blind spots caused the endangerment when prisoners were secured and the cells were searched prior to entry).

Phase 3, Full Implementation, of OOR E-File Appeal Portal Process

During the summer of 2022, we shared the exciting news that the OOR is moving forward with our E-File Appeal Portal, with the goal of having all Right-to-Know Law (RTKL) appeals processed through the E-File Portal in 2023.  Use of the E-File Portal will provide a one-stop location for all records involving all appeals, ending the cumbersome practice of individuals keeping track of numerous documents and contact information.

Over the course of the last year, we have taken steps to move towards a full E-File Portal rollout by proceeding gradually through 2 phases, making improvements and implementing suggested changes along the way.

Today, we are pleased to announce that the OOR is ready to move into Phase 3 – a full implementation of the E-File Portal – on July 31, 2023.   With limited exception, all OOR appeals will proceed through the E-File Portal starting on this date. 

The system allows parties to electronically participate in an appeal and access a single electronic docket that contains all appeal related submissions and communications.  Once a party is granted login credentials, which consist of a person’s email address and an assigned password, they may download, save or print all docket activity.  Please refer to the OOR E-File Appeal Portal User Guide available on the OOR website https://www.openrecords.pa.gov/Documents/Appeals/E-File_AppealPortal-UserGuide.pdf. In addition, an E-File Portal user training video is accessible on the OOR’s website: https://www.openrecords.pa.gov/RTKL/TrainingVideos.cfm.  A Portal Q&A webinar will be scheduled in the near future.  Be sure to check the OOR training calendar: https://www.openrecords.pa.gov/RTKL/TrainingCalendar.cfm.

Please review the information with your relevant staff and stakeholders. OOR staff will be available for questions, resolve any user problems, and receive feedback. We are looking forward to working with all of you towards the goal of ensuring that all appeal participants are able to successfully use the E-File Portal as a speedier and more efficient system for processing RTKL appeals across the Commonwealth.

As always, we encourage any and all feedback.

Review of Agency RTKL Request Websites

Holding government accountable via access to records and information is impossible if the public does not know how to request information.

The OOR is conducting its second biennial review of how agencies post Right-to-Know Law (RTKL) request information on their websites. This will include looking at a sampling of webpages of Commonwealth agencies, school districts, municipalities, police departments, PASSHE universities, community colleges, and authorities.

In our 2021 report, we found that just 50 percent of agencies provided all of the required information.

The review will consider clarity and accuracy of language, as well as ease of locating the information.

Have you used or seen an agency webpage where the RTKL page or section is missing, confusing or difficult to locate? Or conversely, do you have a webpage that you could cite as a good example? If so, please email RA-DCOORFILE@pa.gov by June 20.

OOR Adopts RTKL Fee Schedule

Section 1307 of the Right-To-Know Law requires the Office of Open Records to establish a fee schedule for Commonwealth agencies and local agencies. Section 1310 of the RTKL requires the OOR to review that fee schedule every other year. Duplication fees charged under the RTKL must be reasonable and based on “prevailing fees for comparable duplication services provided by local business entities.”

On December 30, 2022, the OOR completed a review of the OOR Fee Schedule based on a regional review of pricing information gathered from a random sampling of local businesses that provide duplication services across the Commonwealth.  After that review, the OOR has decided to maintain the current Official RTKL Fee Schedule that was last updated on December 22, 2020.  However, the OOR is monitoring the increasing prices for supplies and will conduct another limited review of only the per page fee for black and white and color copies in July, 2023 to be completed no later than August 15, 2023.  The limited review will determine whether an adjustment to the fee schedule is warranted based on those increasing costs.