Pennsylvania Good Government Symposium

Hosted by Pennsylvania’s State Ethics Commission and Office of Open Records

Good government is basic principle, built on the foundation of public trust and the exchange of information between governments and the public they serve.

As a government employee, how can you be a steward of good government? What are your legal obligations? Join the executive directors of the State Ethics Commission and Office of Open Records on March 19th from 10:00 – 12:00 for a virtual training on the Ethics Act and Right-to-Know Law.

Reserve your spot to the training here.

Additional Details

The Ethics Act states that public office is a public trust. Efforts to realize financial gain through public office or employment other than compensation provided by law is a violation of that trust. In this presentation, learn what the Ethics Act is and how the State Ethics Commission enforces it, review some of the most-frequently violated Ethics Act provisions, and discover how to spot a potential problem so you can stay on the right side of the Ethics Act – and out of the newspapers!   The Right-to-Know Law (RTKL) aims to enhance government transparency and accountability by ensuring public access to government records. In Pennsylvania, all government records are presumed public. But what does this really mean? In this presentation, you will gain a comprehensive understanding of the RTKL process from beginning to end. The presentation will also explore various types of exempt information that can be withheld and offer practical tips on how to avoid common pitfalls throughout the process.

Transparency Zone, November/December 2024

When providing an invoice for legal services, an agency should redact the least amount of information possible, and not redact generic information within an entry identifying things such as “phone call,” “email,” “research”. 2024-2498

An agency must refund a requester for those pages that it printed out that did not require redaction. 2024-2754

Arbitrators’ opinions are expressly exempt from disclosure under the Right-to-Know Law. 2024-2423

The trade secrets/confidential proprietary information exemption does not apply to a contract since it is a financial record.  2024-2693

Directing a requester to a public website where responsive records may be located satisfies an agency’s obligations under Section 704 of the RTKL. 2024-2748

Records of a reported incident at an individual slot machine are exempt as relating to a noncriminal investigation. 2024-2321

Report on Survey of Open Records Officers

This past summer, the OOR conducted a survey of 917 Agency Open Records Officers (AOROS) across the Commonwealth and followed up with longer one-on-one interviews with 30 AOROs.

The survey report is now available: OOR 2024 Survey Report

The survey and interviews included questions about the following:

  • Hours worked, frequency of attorney consultation on requests
  • Opinions regarding legislation on “vexatious” and commercial requesters
  • Concerns about the Right-to-Know Law

The OOR’s two summer interns of 2024, Ethan Lown and Kaitlyn Ponessa, spearheaded this project.

Transparency Zone: September/October 2024

The denial of a request for reports relating to a 1981 death is upheld, citing the noncriminal investigation exemption. 2024-2522

A settlement agreement is not exempt from disclosure because it was presented to a quorum at a public meeting for purpose of deliberation. 2024-2238

Visit Hershey & Harrisburg is not an agency under the Right-to-Know Law. and is not subject to the Right-to-Know Law. 2024-2212

A complaint containing the name of the individual who reported a tree issue in the Requester’s yard is an exempt noncriminal investigative record. 2024-2233

Exemptions, Explained: 708 (b)(10), Internal Records

Exemption 708(b)(10) describes certain internal records that may be withheld in response to a Right-to-Know Law request. Deputy Chief Counsel Magdalene Zeppos-Brown provided the legal analysis. As of November 18, 2024, this exemption has been cited in 1,270 OOR appeals.  

Section 708(b)(10) exempts:

  • A record that reflects: (A) The internal, predecisional deliberations of an agency, its members, employees or officials or predecisional deliberations between agency members, employees or officials and members, employees or officials of another agency, including predecisional deliberations relating to a budget recommendation, legislative proposal, legislative amendment, contemplated or proposed policy or course of action or any research, memos or other documents used in the predecisional deliberations. (B) The strategy to be used to develop or achieve the successful adoption of a budget, legislative proposal or regulation.
  • Subparagraph (i)(A) shall apply to agencies subject to 65 Pa.C.S. Ch. 7 (relating to open meetings) in a manner consistent with 65 Pa.C.S. Ch. 7. A record which is not otherwise exempt from access under this act and which is presented to a quorum for deliberation in accordance with 65 Pa.C.S. Ch. 7 shall be a public record.
  • This paragraph shall not apply to a written or Internet application or other document that has been submitted to request Commonwealth funds.
  • This paragraph shall not apply to the results of public opinion surveys, polls, focus groups, marketing research or similar effort designed to measure public opinion.

A series of case law explains the categories of records to which this oft-cited exemption applies. A 2011 case determined three elements must be satisfied: 1) the records must be internal to a governmental agency; 2) the deliberations reflected must be predecisional, i.e., before a decision on an action; and 3) the contents must be deliberative in character, i.e., pertaining to proposed action.[1]

Some case law further defines “internal”:

  • Internal records may include those shared among agencies. “Records satisfy the ‘internal’ element when they are maintained internal to one agency or among governmental agencies.”[2]
  • A communication is no longer internal once a non-governmental actor is included, even if they are a consultant or contractor. “[P]rivate consultants providing services as independent contractors do not qualify as agencies, members, employees, or officials who may engage in protected internal communications”.[3]
  • Even records created externally may be considered internal. The “origination of records from outside an agency does not preclude application” of the exemption.[4]

Case law also helped shape the definition of “deliberations”:

  • Broadly, a record may be considered deliberative if it “makes recommendations or expresses opinions on legal or policy matters and cannot be purely factual in nature.”[5]
  • The term “deliberation” is generally defined as “[t]he act of carefully considering issues and options before making a decision or taking some action….”[6] 
  • In addition, to prove that a record is exempt under this section, an agency must explain how the information withheld reflects or shows the deliberative process in which an agency engages during its decision-making.[7]
  • This exemption may not give agencies the ability to withhold the entire record that is only partially deliberative in nature.  If factual material can be disclosed without revealing deliberation, that portion of the record must be granted.[8] Factual material can still qualify as deliberative information if its “disclosure would so expose the deliberative process within an agency that it must be deemed excepted”; or in other words, when disclosure of the factual material “would be tantamount to the publication of the [agency’s] evaluation and analysis.”[9]

Section (i)(B) specifies that the law exempts disclosure of “strategy to be used to develop or achieve the successful adoption of a budget, legislative proposal or regulation.” Less case law is dedicated to this provision. A few cases have emphasized the agency’s burden to prove that the record reflects its strategy.[10]

Section (ii) of b(10) specifies that records reflecting “internal, predecisional deliberations” are subject to public disclosure when presented to a quorum for deliberation.[11] This applies even when records are not presented at a public meeting.[12] The OOR has found that any record presented to a quorum for the purpose of making a decision is subject to production.[13]


[1] Kaplin v. Lower Merion Twp., 19 A.3d 1209, 1214 (Pa. Commw. Ct. 2011).

[2] West Chester Univ. of Pa. v. Schackner, 124 A.3d 382, 398 (Pa. Commw. Ct. 2015); see also Off. of the Governor v. Davis, 122 A.3d 1185 (Pa. Commw. Ct. 2015).

[3] Chester Water Auth. v. Pa. Dep’t of Community and Econ. Dev., 249 A.3d 1106, 1113 (Pa. 2021).

[4] Davis, 122 A.3d at 1193 (citing Bagwell v. Pa. Dep’t of Educ., 76 A.3d 81 (Pa. Commw. Ct. 2013)).

[5] Kaplin, 19 A.3d at 1214.

[6]  Black’s Law Dictionary 492 (9th ed. 2009); see also Heintzelman v. Pa. Dep’t of Cmty. & Econ. Dev., OOR Dkt. AP 2014-0061, 2014 PA O.O.R.D. LEXIS 254, aff’d, No. 512 C.D. 2014, 2014 Pa. Commw. Unpub. LEXIS 644 (Pa. Commw. Ct. 2014).

[7] Twp. of Worcester v. Off. of Open Records, 129 A.3d 44, 61 (Pa. Commw. Ct. 2016).

[8] McGowan v. Pa. Dep’t of Env’t Prot., 103 A.3d 374, 382-83 (Pa. Commw. Ct. 2014), Trentadue v. Integrity Comm., 501 F.3d 1215, 1228-29 (10th Cir. 2007).

[9] McGowan,103 A.3d at 387 (quoting Trentadue, 501 F.3d at 1228-29).

[10] Wereschagin v. City of Pittsburgh, OOR Dkt. AP 2024-1827, 2024 PA O.O.R.D. LEXIS 2579; Camburn v. Borough of Pottstown, OOR Dkt. AP 2015-0315, 2015 PA O.O.R.D. LEXIS 509; Williams v. Middlesex Twp., OOR Dkt. AP 2015-0062, 2015 PA O.O.R.D. LEXIS 166.

[11] Gale v. Ridley Park Borough, OOR Dkt. AP 2024-2238, 2024 PA O.O.R.D. LEXIS 2533; Hale v. Borough of Gettysburg, OOR Dkt. AP 2016-0642, 2016 PA O.O.R.D. LEXIS 1128; Bidlingmaier v Jenkintown Borough, OOR Dkt. AP 2021-2605, 2022 PA O.O.R.D. LEXIS 144.

[12] Esposito v. Pennridge Sch. Dist., OOR Dkt. AP 2019-1521, 2019 PA O.O.R.D. LEXIS 1532.

[13] Mahon v. Westmoreland Cnty., OOR Dkt. AP 2024-0644, PA O.O.R.D. LEXIS 961; Longo v. Phoenixville Area Sch. Dist., OOR Dkt. AP 2020-0504, 2020 PA O.O.R.D. LEXIS 1361.

OOR Updates the Standard RTKL Request Form and OOR’s RTKL Request Policy

The Office of Open Records has two important updates to share:

1) We have updated the Standard Right-to-Know Law Request Form.  Among other changes, the form is now two pages and includes a required checkbox affirming that the provided name and contact information is accurate and that the requester is a legal resident of the U.S..

2)The policy for requesting OOR Records has been modified and can be reviewed here. Notably, requests to the OOR must be made on either the OOR’s Standard Right-to-Know Law Request Form or by using the OOR’s Online Form.

Transparency Zone, August 2024

In certain situations, an agency may withhold records documenting another agency’s investigation. 2024-1042

A township must provide copies of the checks requested, even if those checks are stored by a bank. Where an agency does not have physical possession of a record of the agency, but it is held by a third-party custodian, the agency is required to obtain the responsive record from the custodian. 2024-1663

Seven appeals were filed regarding records associated with the shooting at the Butler County rally for former President Donald Trump.  2024-1893 2024-1982 2024-1981 2024-1947 2024-1969 2024-2000 2024-2038

Transparency Zone, July 2024

A $32,050 fee was invalid due to the cost estimation not being “more than a guess”. However, the agency was permitted to seek prepayment of fees based upon a good faith estimate. 2024-0956

Similar requests are not necessarily disruptive. An agency must provide evidence that a request is disruptive. 2024-1625

The Office of Open Records has jurisdiction over records made public by the Election Code. Campaign Finance Reports are available to any person, regardless of qualified elector status. 2024-1542

Exemptions, Explained: 708 (b)(9), Certain Draft Records

Exemption 708(b)(9) describes certain draft records that may be withheld in response to a Right-to-Know Law request. Appeals Officer Topé Quadri provided the legal analysis. As of August 6, 2024, this exemption has been cited in 166 OOR appeals.  

Section 708(b)(9) exempts:

The draft of a bill, resolution, regulation, statement of policy, management directive, ordinance or amendment thereto prepared by or for an agency.

Most of the final determinations dealing with this exemption ascertain if the agency proved that the instant record falls into a cited category. Namely, an agency must provide factual support and non-conclusory evidence.[1]

A few notable pieces of case history on this exemption:

  • It only covers drafts that fall in the specific categories set forth.  For example, it does not apply to drafts of transcripts[2], but draft zoning ordinances are exempt[3].
  • Once a draft is presented or shared in a public capacity, the exemption no longer applies, even if it is subject to modification at a later date.[4]
  • In an email discussing a draft document, the exemption may apply to the attached draft, but not to the emails themselves.[5]

[1] W. Chester Univ. of Pa. v. Schackner, 124 A.3d 382, 397 (Pa. Commw. Ct. 2015).

[2] Public Interest Legal Foundation v. City of Phila. Office of City Comm’rs., OOR Dkt. AP 2018-0256, 2018 PA O.O.R.D. LEXIS 562.

[3] Watt v. State College Borough, OOR Dkt. AP 2020-0113, 2020 PA O.O.R.D. LEXIS 1777.

[4] Phila. Public Sch. Notebook v. Sch. Dist. of Phila., 49 A.3d 455,  451-52 (Pa. Commw. Ct. 2012).

[5] Shepherd v. City of Phila. Dep’t of Public Health, OOR Dkt. AP 2021-0872, 2021 PA O.O.R.D. LEXIS 1298.